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Voucher Terms and Conditions

Upon purchase, a member of the Sussex Living team will be in touch to collect an address for your subscription, please allow up to five working days.

Please note that vouchers are non-refundable unless an event, product or service booking is cancelled or postponed. 

If an event, product or service booking is cancelled by the organiser prior to taking place, then we will automatically issue refunds to all those who have purchased vouchers. Please allow up to 10 working days for the refund to be processed following the initial announcement. 

If an event, product or service booking is postponed, or significant changes are made that we feel will decline the quality of the event and warrants the offer of a refund, then a member of our team will be in touch to offer you a refund with a deadline of responding. Important: This email will be sent to the email address you have registered with Hidden. Please ensure you check your inbox regularly, including your junk and spam, for any updates in relation to this event. Refunds will not be given after the deadline offered has expired.