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More Radio Live FAQ

More Radio Live - Saturday 19th August 2023

 

Your A to Z of More Radio Live of Frequently Asked Questions

Alcohol Policy
Please note: You will NOT be permitted to bring your own alcohol into Steyne Gardens. We reserve the right to stop and search and this may result in your admission being refused. No glass or cans may be brought in. You may bring in soft drinks, provided they are in sealed plastic containers. We reserve the right to refuse any open plastic to be brought into the event, if it is suspected of containing alcohol.

Bags
In the interest of everyone’s safety, please KEEP TO A MINIMUM the amount of items you carry in with you. Please do not bring boxes and rucksacks. Please use simple open bags, as this will speed up the process of checking them upon your arrival.

Car Parking
We regret no public car parking is permissible physically on Steyne Gardens. Very limited Public on-street parking (free from 6pm) may be available Worthing Borough Council and NCP have a number of car parks located nearby. The nearest is the Multi Story Car Park in High Street, Worthing (adjoining the Guildbourne Centre).

Catering Facilities
More Radio Live will feature a range of hot/cold food, ice cream, specialist coffees, soft drinks and alcohol will be available to purchase at Steyne Gardens.

Chairs
No seating is provided at this event. Most guests choose to view the concert picnic style on their own blankets. We will allow you to bring in camping chairs, if you need to, because of limited mobility. However if you do, please be considerate not to obstruct the view to others behind you.
PLEASE NOTE: You may not bring chairs or blankets into the Premium Pit area, this area is standing only. 

Children Attractions
More Radio Live is a fun-filled family night out. As well as 5 hours of great music, with our younger guests in mind, there will be a large inflatable to play on and the opportunity to get their face painted! Illuminated toys will be available to purchase too.

Contact us
For all general enquiries, Please email: [email protected] or call 01903 221890 leave us a message on the answerphone if calling outside office hours.

Disabled Facilities
A ‘limited area’ has been reserved on the Western side of Steyne Gardens (near the stage). This is specifically for disabled guests and their carers. 2 disabled toilets will be available in this area. If you or a member of your group has a disability please contact us (as above). Tickets allowing access to this area are NOT available for purchase online, as we require evidence to support your application to be in this area. There will be a car drop off facility close to the Northern entrance (Brighton Road) and there is a concrete path round to the disabled area from this entrance, this makes it wheelchair accessible. Parking will be very limited near Steyne Gardens and we understand that blue badge holder are NOT entitled to park on double yellow lines for periods greater than 3 hours. See https://www.adur-worthing.gov.uk/parking/disabled/
If you have specific questions related to our disabled facilities or wish to book, please call us on 01903 221889 (office hours) 

Entrances and Gate Opening Times
There will be two main entrances (both on the southern end of Steyne Gardens) plus a third entrance behind the stage (at the north end) this entrance is exclusively for the Disabled area, The Premiun Pit area and VIP guests only. The gates will open at 5pm*, and the first performance is due to commence at 6pm. Food, Drink and Toilet facilities will be available from when the gates open.

Filming
Please note both still photography and video recording will take place at More Radio Live. By purchasing a ticket you agree to being filmed “as part of the audience”. Note: You may not undertake any professional filming without our written consent. More Radio and its associates reserve the right to publish images taken in any media (including the internet).

First Aid
Elite Medical will be in attendance throughout the More Radio More Radio Live. In the event that you require first aid attention, please yourself known to our security team who will be in radio contact with Elite Medical. Alternatively and if possible, make your way to the Elite Ambulance just south of  the  Southern end of Steyne Gardens. Their ambulance will be park in the road (which is closed to traffic). 

Food
Hot food (African, Thai, Hot Dogs and Burgers) plus frothy coffees and Ice Creams will available to purchase. All caterers have demonstrated to the local council their satisfactory compliance with food hygeine regulations.  

Hand Sanitising Facilities
Hand sanitising facilities will be available near all 3 entrances, the public conveniences, the food outlets and the bar. We encourage you to bring your own personal sanitiser gel. (250ml max).    

Licensed Bar Facilities
To ensure this event remains a safe family environment, controlled access to alcohol (and only to adults aged 18+) More Radio has secured a licence to serve alcohol during this event and this will be operated by the Proto Restaurant Group on our behalf. *If under the age of 25 please bring ID. Please Note: The bar will be open from 5pm. NOTE: Last orders will be 10.30pm and the bar will close at 10.45pm, allowing a 15 minute drinking up time, ahead of the event closing at 11pm. Remember the bar will be CASH ONLY.

Litter
More Radio will be paying Adur & Worthing Council to supply large refuse bins and they will do a comprehensive litter pick at first light the following morning. However, we would ask you to take home your rubbish and recycle responsibly. This is the best way to manage this environmentally, it also minimises the cost for the litter pick as these costs are ultimately factored into the ticket price.   

Lost Children
Should you discover any children who have become sepatated from their Parents/Guardians, please contact the nearest member of our SIA security team. They will be escorted to the VIP marquee and Parents/Guardians should make their way to the VIP marquee to be reunited, if unsure where to go, please ask a member of the security team. Announcements will be made visually on the screens (after dark) and on the PA in daylight hours (where necessary) and as soon as possible.

Lost Property
Any lost property found during More Radio Live should be handed in to the nearest SIA registered security personnel (they will have high visibility jackets on will carry ID). Should items not be claimed on the night, they will be held securely by More Radio for 7 days. After this period any unclaimed items will be handed over to Worthing Police station in Chatsworth Road. To claim an item after the event, please call the More Radio office on 01903 221890 (from Monday 21st August at 9am).

Map
A map of the layout of Steyne Gardens, for More Radio Live, can be seen here

Money
We will be trialling a new free Wi-Fi facility during More Radio Live this year, which should allow some on-site purchases using contactless cards. Nevertheless we strongly recommend you bring ample cash to guaranteed your purchases can be made without issues.
Note: The public bar and any remaining tickets sold at the gate will be CASH ONLY.        

Pets
We regret, with the exception of assisted Dogs (in the disabled guests area) we cannot permit any pets to attend the More Radio Live. This is in the interest of Health and Safety of all guests and the well being of pets.

Picnics
You are welcome to bring a picnic in the main area (but not in the Premium Pit), but do remember our rules regarding drinks. Sealed soft drinks in plastic bottles (no cans or glass) and no alcohol can be brought in No BBQs allowed. For security reasons please refrain from bringing a hamper, please use holder bags. Please note, due to space, picnics are NOT permitted in the premium pit area. If bringing a picnic, no metal cutlery is allowed.  

Premium Pit Area
A premium pit area for 300 guests close to the stage with easy access to food, drink and toilets. THIS HAS NOW SOLD OUT FOR 2023.

Public Transport Directions
Steyne Gardens is a short distance from Marine Parade (near the Pier and Dome Cinema) where most bus services stop. The National Express coach service linking London and Worthing also stops at the Dome. Worthing railway station approx 15 minutes walk (taxis are available). Public transport information see www.traveline.org.uk

Security
More Radio Live will be patrolled by SIA licensed security staff. In the event of any behavior which is considered to be to the detriment of the pleasure of others or pose any health and safety risk will be required to leave. We also reserve the right to search anyone entering the More Radio Live.

Terms and Conditions
Please note by purchasing a ticket(s) you are agreeing to our (More Radio) terms and conditions of sale. To review these please click here. Please note these terms and conditions may need to be revised close to the event, so please check again in the days leading up to the event.

Tickets
Tickets to More Radio Live 2023 can ONLY be bought online from the hidden membership website CLICK HERE. Please note the price is the same for adults and children*. *Except 5 and unders are FREE and do not require a ticket.

If we have any tickets left for sale on the day they will be charged at £25 each (cash only) from a brown van located on the South West Corner of Steyne Gardens. Pre-booked tickets will be available from this same location. See map.

Times:
Live performances at More Radio Live are scheduled to start at 6pm and closes at 11pm. The gates open at 5pm.

Toilet Facilities
These will be located at the Southern end of Steyne Gardens. Additional toilets will be available in the Premium Pit area and 2 accessible toilets will be located within the disabled area.

Still have a question about More Radio Live? Just let us know using the form below and someone will get back to you as soon as possible. Or call us on 01903 221890.

 

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