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More Radio Live 2022 T&Cs

MORE RADIO LIVE 2022 - GENERAL TERMS AND CONDITIONS
(Last updated: 7th March 2022)


Total Sense Media Ltd  are the owners of More Radio and this document specifically relates to our event More Radio Live, Steyne Gardens Worthing on Saturday 20th August 2022. Hereafter we refer to More Radio Live 2022 as “this event”

It is our priority to operate this event as safely as possible. In particular, we will comply with any legislation applicable on the day of the event and reserve the right to add additional policies that may be necessary in order to comply with national or local regulations.
Please check https://www.moreradio.online/mrl2022terms within seven days of the event, to ensure the information you have is fully up to date.

TICKETS
All tickets to this event will be sold online exclusively via the listener club section of the More Radio website (known as ‘Hidden County’). If you are not already a member of Hidden County (which is free to join) you will need to register and supply your name, postal address and your email address. We will contact you on this email address with updates prior to the event. Please check your email regularly (including the spam folder).
To sign up to Hidden County, click here 

Please Note: Admittance to the event will be via physical tickets and these will be posted to you approximately 14-21 days prior to the event at the address you have supplied during registration. Should your address details need updating please contact us at least 14 days before the event. Email [email protected] moreradiolive.com or call 01903 221890

Tickets will be sold at various price points "Early Bird" "Advance" and "Standard" and a minimum of 100 tickets these will be reserved for sale 'at the gate on the night' at the full ticket price of £20 (each).

New for 2022: We will be opening a new area close to the stage called the "Premium Pit" this features exclusive access to a bar, toilets and catering concession. This is an upgrade to to your ticket and is limited to a maximum of 500 people. Please note this area is standing only. Wristbands to this special area maybe purchased AFTER* you have purchased your ticket.
*Subject to availability           

ATTENDING THE EVENT
Whilst Covid-19 restrictions have been withdrawn in England (at the time of writing) It is possible that legislation may be retroduced. If so, you may require a negative COVID-19 test to attend the event. Further, it is possible that legislation may require attendees of the event to wear a mask or face covering. Furthermore, legislation may require the observation of social distancing measures, for example by imposing a maximum group size. Should such leglistation be re-introduced, we will following Failure to comply with any such requirements will constitute grounds for removal from the event. It is possible that legislation will impose restrictions on people's travelling to the place of the event from other areas. You must not travel to the event if to do so is illegal.

REFUND POLICY IF THE EVENT BE CANCELLED DUE TO COVID-19
Whilst we are optimistic that the event can proceed, It is possible that the event could be cancelled due to COVID-19 restrictions. In such circumstances, Total Sense Media Ltd will refund you the price of the ticket and any handling fees in full. Note: As tickets will be sold at different prices: (early-bird, advance, and standard rate) your refund will be for the price that you paid for the ticket. The refund will be provided within fourteen days after the event’s scheduled date.      

GENERAL TERMS AND CONDITIONS
By purchasing tickets, you agree to our conditions of sale:
1. The management (More Radio) reserves the right to refuse admission.
2. The management reserves the right to make any cast or programme changes made necessary by unavoidable cause.
3. No refunds will be given, unless the event is cancelled by More Radio.
4. More Radio reserves the right to make limited promotional offers below the full ticket price as stated on our official website: https://www.moreradio.online/moreradiolive
5. Children aged 5 and under will be admitted free of charge and do not require a ticket. These children must be accompanied by a responsible adult. No other concessions apply.
6. No alcoholic drinks are to be brought into the venue (Steyne Gardens) during this event. HAND SANITISER (250ml or less) for the purpose of sterilising hands will be permitted.  
7. Alcohol will be available to purchase from a licensed bar and will only be served to persons aged 18 or older. If you are aged under 25 please bring ID to ensure you are served.
8. In the interest of safety, no glass items (including bottles), barbecues/flaming torches, laser pens or items that could be considered a weapon, may be brought into the venue.
9. With the exception of those persons with limited mobility, we would ask you to avoid the use of chairs as this obstructs the view of others, If essential that chairs are used please be considerate to others around you.
Note: the Premium Pit Pass area is standing only.  
10. Generally, no pets may be brought into the event. However, assisted dogs are welcome within the disabled area. 
11. Patrons who wish to leave and return during More Radio Live will be able to do so, provided you request a wrist band prior to your exit.
12. Persons will not be admitted to the event if in the opinion of the stewards, they seem to be under the influence of alcohol or drugs.
13. The management reserves the right to search anyone entering this event. 
14. More Radio Live will be patrolled by SIA licensed security staff and Sussex Police. People exhibiting behaviour detrimental to the enjoyment of others, or presenting a health and safety risk, will be required to leave the event.
15.Ticket holders consent to the filming and sound recording of themselves as members of the audience by attending More Radio Live. Images may be used by the management and its associates in any media, including the internet.
16. It is possible that the sound pressures may exceed 96dB at short peaks.
17. Tickets are strictly non-transferable
18. We reserve the right to add additional terms and conditions, should circumstances deem this necessary. Please see https://www.moreradio.online/mri2022terms for latest event information.

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